{"id":2986,"date":"2026-05-07T05:08:51","date_gmt":"2026-05-07T05:08:51","guid":{"rendered":"https:\/\/jobs.medasource.com\/jobs\/job\/a1wcv000000x4kneac-desktop-support-technician-philadelphia-pennsylvania\/"},"modified":"2026-05-07T05:08:52","modified_gmt":"2026-05-07T05:08:52","slug":"a1wcv000000x4kneac-desktop-support-technician-philadelphia-pennsylvania","status":"publish","type":"job_listing","link":"https:\/\/jobs.medasource.com\/jobs\/job\/a1wcv000000x4kneac-desktop-support-technician-philadelphia-pennsylvania\/","title":{"rendered":"Desktop Support Technician"},"content":{"rendered":"<h4>\n<p>Desktop Support Technician<\/p>\n<p>University of Pennsylvania Health System, 3400 Spruce Street, Philadelphia, PA<\/p>\n<p>Onsite<\/p>\n<p>Compensation: $20\u201323 per hour (Contract-to-hire, target FTE conversion in 3\u20136 months)<\/p>\n<h3><\/h3>\n<h3>ABOUT THE ROLE<\/h3>\n<p>Our client is seeking a Desktop Support Technician for a contract-to-hire position at the University of Pennsylvania Health System in Philadelphia, PA. This highly hands-on, non-desk-based role involves providing direct, in-person technical support to end users across a large campus, including multiple buildings and offsite locations. You will be part of a collaborative team culture, leveraging team chat and shared knowledge to resolve issues\u2014there is no expectation of working independently without support. The position requires significant walking, a valid driver\u2019s license, and a personal vehicle. Shifts are Monday through Friday with occasional rotating evening shifts. This is an excellent opportunity for someone with a strong customer service mindset, adaptability, and a willingness to learn. Mechanical or electrical aptitude and an interest in clinical engineering or biomedical technology are considered a plus. Healthcare experience is helpful but not required. The role offers a contract-to-hire pathway with competitive hourly compensation and the potential for full-time employment, pending financial approvals.<\/p>\n<p><\/p>\n<h3>WHAT YOU&#8217;LL DO<\/h3>\n<p><\/p>\n<ul>\n<li>Provide hands-on, in-person desktop support to end users across multiple campus buildings and offsite locations<\/li>\n<li>Troubleshoot PCs, peripherals, printers, Wi-Fi, and connectivity issues in a networked environment<\/li>\n<li>Deliver customer-focused technical assistance, including support for mobile devices (iPhone experience preferred)<\/li>\n<li>Participate in both desk-side and limited desk-based troubleshooting tasks<\/li>\n<li>Collaborate closely with a large support team using chat and shared knowledge resources<\/li>\n<li>Adapt to and work effectively within a healthcare environment, complying with all HR and campus requirements<\/li>\n<li>Maintain readiness for rotating shifts (including occasional 1:00\u20139:30pm shifts, 2\u20133 times per year) and on-call duties after conversion to FTE<\/li>\n<li>Demonstrate willingness to learn, be coached, and handle a fast-paced, physically active workload<\/li>\n<li>Utilize a valid driver\u2019s license and personal vehicle for travel between locations as needed<\/li>\n<li>Support compliance with non-smoking\/vaping policies and other institutional standards<\/li>\n<\/ul>\n<p><\/p>\n<h3>WHAT YOU BRING<\/h3>\n<p><\/p>\n<ul>\n<li>Basic IT troubleshooting skills in a networked environment<\/li>\n<li>Experience with PC, peripheral, printer, and Wi-Fi troubleshooting<\/li>\n<li>Ability to support mobile devices (iPhone experience preferred)<\/li>\n<li>Strong customer service mindset and interpersonal skills<\/li>\n<li>Comfortable providing in-person, hands-on support across multiple locations<\/li>\n<li>Ability to walk long distances daily and work in a healthcare environment<\/li>\n<li>Willingness to be trained, coached, and work collaboratively within a team<\/li>\n<li>Valid driver\u2019s license and access to a personal vehicle<\/li>\n<li>Open-minded, adaptable, and able to learn quickly without becoming overwhelmed<\/li>\n<li>Mechanical, electrical, or small-circuit aptitude is a plus<\/li>\n<li>Interest in clinical engineering or biomedical technology is preferred but not required<\/li>\n<li>Compliance with no smoking or vaping policy<\/li>\n<li>Ability to participate in on-call rotation after conversion to FTE<\/li>\n<\/ul>\n<p><\/p>\n<h3>WHAT&#8217;S IN IT FOR YOU<\/h3>\n<p><\/p>\n<ul>\n<li>Contract-to-hire opportunity with a target conversion to full-time employment within 6 months (pending financial approvals)<\/li>\n<li>Competitive hourly compensation<\/li>\n<li>Collaborative, team-oriented work environment<\/li>\n<li>Exposure to healthcare and clinical engineering technology<\/li>\n<li>Opportunities for professional growth and development<\/li>\n<li>Standard weekday schedule with occasional rotating shifts<\/li>\n<\/ul>\n<\/h4>\n","protected":false},"author":0,"featured_media":774,"template":"","meta":{"inline_featured_image":false,"_promoted":"","_job_location":"Philadelphia, Pennsylvania","_application":"applications@staffingfuture.com","_company_name":"Medasource","_company_website":"","_company_tagline":"","_company_twitter":"","_company_video":"","_filled":0,"_featured":0,"_remote_position":0,"_job_salary":"","_job_salary_currency":"","_job_salary_unit":""},"job-types":[14],"class_list":{"0":"post-2986","1":"job_listing","2":"type-job_listing","3":"status-publish","4":"has-post-thumbnail","5":"hentry","7":"job-type-contract-to-hire"},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.8 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Desktop Support Technician, Philadelphia Pennsylvania<\/title>\n<meta name=\"description\" content=\"Desktop Support Technician, Philadelphia Pennsylvania - - Search the latest jobs from Medasource. 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