Job Details
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Posted: 07.28.2026
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Job Id: JN -072026-580947
Field Services Technician I-II
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Contract
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Polson, Montana
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$20.00 - $30.00/hr
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$20.00 - $30.00
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Job Description
Job Title:
Field Services Technician I-II
Hourly Compensation Range:
$20ā30/hr (DOE)
Contract Length:
90 days
Start: August 17
Location:
Providence St. Joseph Medical Center ā Polson, MT
Onsite position supporting the Polson campus and surrounding Providence locations as needed.
Hours:
Monday ā Friday, Standard Business Hours (40 hrs/week)
Client Overview
Our client is a large healthcare organization seeking a Field Services Technician I to support end-user technology operations at Providence St. Joseph Medical Center in Polson, MT. This individual will serve as a hands-on onsite resource responsible for desktop support, break/fix activities, device deployments, and general IT support functions that keep day-to-day operations running smoothly.
Job Description
The Field Services Technician I will provide onsite support for caregivers, clinicians, and administrative staff within a hospital environment. This role will focus on resolving technical issues, supporting workstation and device deployments, performing break/fix activities, and assisting with desktop-related projects as needed.
The ideal candidate will have strong customer service skills, a willingness to learn, and experience supporting Windows-based environments. Previous healthcare experience is not required.
Responsibilities include:
- Provide onsite desktop and end-user support
- Troubleshoot hardware, software, printers, peripherals, and connectivity issues
- Respond to and document incidents and service requests through the ticketing system
- Perform break/fix support for desktops, laptops, mobile devices, and peripherals
- Deploy, install, configure, and replace end-user equipment
- Support workstation moves, adds, and changes
- Assist with desktop team initiatives and project-based work
- Maintain accurate documentation and asset records
- Deliver exceptional customer service to both clinical and non-clinical users
Skill Set Requirements
- 1+ years of desktop support, help desk, field services, or related IT support experience
- Experience troubleshooting Windows operating systems and standard desktop applications
- Familiarity with hardware deployment, device setup, and break/fix support
- Experience working within a ticketing system
- Strong customer service and communication skills
- Ability to work independently in an onsite support environment
- Valid driver’s license and reliable transportation
Nice to Haves
- Previous healthcare or hospital IT experience
- Experience with Active Directory and Microsoft 365
- PC imaging and deployment experience
- Asset management experience
- CompTIA A+ or similar technical certification
Education / Certifications
- High School Diploma or GED required
- Associate’s Degree in Information Technology or related field preferred
- CompTIA A+, Google IT Support, or equivalent certifications preferred
- Valid driver’s license requiredĀ
Disclaimer:
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employeeās needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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EXPERIENCED IN WHAT MATTERS MOST
Medasource is a leading consulting and professional services firm specializing in the healthcare industry, including Life Sciences, Revenue Cycle Management (RCM)/Payers, Healthcare Technology, and Government healthcare solutions. With trusted partnerships across more than 100 of the largest healthcare institutions, top 10 payers, and global pharmaceutical companies, we bring deep expertise in navigating the complex challenges of healthcare systems and the professionals who power them.
Recognized by KLAS and Modern Healthcare for our commitment to employees, consultants, clients, and communities, Medasource continues to set the standard in healthcare consulting. With over 2,000 active consultants and a presence in 32+ U.S. locations, weāre driving innovation and shaping the future of healthcare, one client at a time.