Job Details

  • Posted Date Icon

    Posted: 03.05.2026

  • Job ID Icon

    Job Id: JN -032026-565893

Mail Operations Specialist

  • Job Type Icon

    Contract

  • City State Icon

    Detroit, Michigan

  • Remote Option Icon

  • Salary-Icon (1)

    -$18/hr

  • Salary-Icon (1)

    -

Job Description

Mail Operations Specialist

Southfield, MI

On-Site Role

Compensation: $18 per hour

Schedule: Monday–Friday | 8:00 AM – 4:30 PM EST

ABOUT THE ROLE

The Mail Operations Specialist is responsible for the timely, efficient, and accurate processing of all incoming and outgoing mail within the organization, operating 100% onsite in Southfield, MI. This role supports internal departments by sorting, scanning, distributing, and preparing documents and shipments, ensuring all materials are handled in compliance with company policies, governmental regulations, and HIPAA requirements. The specialist also manages inventory tracking and quality control, assists with data entry and claims-related projects, and communicates operational trends and improvement opportunities to management. Success in this position requires strong attention to detail, organizational skills, basic computer proficiency, and the ability to work both independently and collaboratively in a fast-paced environment.

WHAT YOU’LL DO

  • Sort, distribute, and scan incoming mail, including returned mail, patient correspondence, and insurance correspondence
  • Print HCFAs, EOBs, and other attachments from IMX and prepare materials for mailing
  • Receive, process, and distribute incoming mail, shipments, and office package deliveries
  • Prepare and manage outbound shipments using UPS, FedEx, and other shipping platforms
  • Process and distribute outgoing mail and interoffice mail
  • Receive and distribute faxes and documents to appropriate regions and departments
  • Maintain compliance with HIPAA regulations and company policies
  • Assist with special operations projects and additional tasks assigned by management
  • Perform inventory tracking and quality control activities
  • Support data entry and claims-related projects
  • Assist team members across processing areas as needed
  • Communicate operational trends and improvement opportunities to management
  • Perform other duties as assigned

WHAT YOU BRING

  • High school diploma or equivalent experience
  • Basic computer proficiency
  • Strong attention to detail and organizational skills
  • Ability to manage multiple tasks and prioritize work effectively
  • Self-motivated with the ability to work independently
  • Ability to perform well in a fast-paced environment
  • Strong written and verbal communication skills
  • Ability to collaborate effectively in a team environment
  • Knowledge of data privacy practices and regulations (e.g., HIPAA)
  • Flexible and able to adapt to changing daily priorities
  • Experience with Intermedix imaging solutions is a plus

Disclaimer:

Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.

EEO:

We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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EXPERIENCED IN WHAT MATTERS MOST

Medasource is a leading consulting and professional services firm specializing in the healthcare industry, including Life Sciences, Revenue Cycle Management (RCM)/Payers, Healthcare Technology, and Government healthcare solutions. With trusted partnerships across more than 100 of the largest healthcare institutions, top 10 payers, and global pharmaceutical companies, we bring deep expertise in navigating the complex challenges of healthcare systems and the professionals who power them.

Recognized by KLAS and Modern Healthcare for our commitment to employees, consultants, clients, and communities, Medasource continues to set the standard in healthcare consulting. With over 2,000 active consultants and a presence in 32+ U.S. locations, we’re driving innovation and shaping the future of healthcare, one client at a time.