Job Details
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Posted: 02.06.2026
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Job Id: JN -022026-563754
TDR Technician
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Contract
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New Hyde Park, New York
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-$25/hr
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Job Description
TDR Field Technician
West Long Island, NY and surrounding areas
On-Site Role
11-week contract
ABOUT THE ROLE
Our client is seeking a TDR Field Technician for an 11-week contract based in West Long Island, NY and surrounding areas. As a TDR Field Technician, you will work on-site as part of a field support team to upgrade IT infrastructure in preparation for an Epic system Go-Live. You will play a key role in PC and printer refreshes, environment device mapping, running Epic application test scripts, and providing hands-on support to clinical, business, and IT staff. This position requires strong technical skills, outstanding customer service, and the ability to travel to multiple healthcare facilities. You will report to Medasource Project Managers, Team Leads, and client leadership throughout the project. Flexibility to work overtime and weekends is necessary, with a standard schedule of Monday to Friday, 8 am to 5 pm, totaling 45 hours per week. Reliable transportation is required, and mileage expenses will be reimbursed.
WHAT YOU’LL DO
- Provide excellent on-site customer service and IT support to end-users in fast-paced healthcare environments
- Perform PC and printer refreshes, including setup, relocation, and deployment of new IT equipment
- Conduct environment device mapping and run Epic application test scripts to ensure correct application installation
- Troubleshoot and resolve ad-hoc IT support issues for clinical, business, and IT staff
- Work closely with project management, Epic application teams, and client leadership to understand and fulfill field service support needs
- Travel to site-specific hospitals, clinics, and outpatient facilities in West Long Island and surrounding areas to support device mapping, hardware refresh, and Epic āTDRā script testing
- Maintain flexibility to work overtime and weekend hours as required by project demands
WHAT YOU BRING
- 4+ years of IT desktop support or field technician experience
- Outstanding customer service skills in a fast-paced healthcare environment
- Experience with PC setup, relocation, refreshes, and all facets of desktop deployment
- Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
- Reliable transportation and ability to travel to multiple healthcare facilities (mileage expenses reimbursed)
- Flexibility to work overtime and weekend hours as needed
- Prior Epic/EMR or healthcare experience preferred
TDR Field Technician
West Long Island, NY and surrounding areas
On-Site Role
11-week contract
ABOUT THE ROLE
Our client is seeking a TDR Field Technician for an 11-week contract based in West Long Island, NY and surrounding areas. As a TDR Field Technician, you will work on-site as part of a field support team to upgrade IT infrastructure in preparation for an Epic system Go-Live. You will play a key role in PC and printer refreshes, environment device mapping, running Epic application test scripts, and providing hands-on support to clinical, business, and IT staff. This position requires strong technical skills, outstanding customer service, and the ability to travel to multiple healthcare facilities. You will report to Medasource Project Managers, Team Leads, and client leadership throughout the project. Flexibility to work overtime and weekends is necessary, with a standard schedule of Monday to Friday, 8 am to 5 pm, totaling 45 hours per week. Reliable transportation is required, and mileage expenses will be reimbursed.
WHAT YOU’LL DO
- Provide excellent on-site customer service and IT support to end-users in fast-paced healthcare environments
- Perform PC and printer refreshes, including setup, relocation, and deployment of new IT equipment
- Conduct environment device mapping and run Epic application test scripts to ensure correct application installation
- Troubleshoot and resolve ad-hoc IT support issues for clinical, business, and IT staff
- Work closely with project management, Epic application teams, and client leadership to understand and fulfill field service support needs
- Travel to site-specific hospitals, clinics, and outpatient facilities in West Long Island and surrounding areas to support device mapping, hardware refresh, and Epic āTDRā script testing
- Maintain flexibility to work overtime and weekend hours as required by project demands
WHAT YOU BRING
- 4+ years of IT desktop support or field technician experience
- Outstanding customer service skills in a fast-paced healthcare environment
- Experience with PC setup, relocation, refreshes, and all facets of desktop deployment
- Knowledge of Windows operating systems and standard networking protocols (including TCP/IP and Ethernet)
- Reliable transportation and ability to travel to multiple healthcare facilities (mileage expenses reimbursed)
- Flexibility to work overtime and weekend hours as needed
- Prior Epic/EMR or healthcare experience preferred
Disclaimer:
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employeeās needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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EXPERIENCED IN WHAT MATTERS MOST
Medasource is a leading consulting and professional services firm specializing in the healthcare industry, including Life Sciences, Revenue Cycle Management (RCM)/Payers, Healthcare Technology, and Government healthcare solutions. With trusted partnerships across more than 100 of the largest healthcare institutions, top 10 payers, and global pharmaceutical companies, we bring deep expertise in navigating the complex challenges of healthcare systems and the professionals who power them.
Recognized by KLAS and Modern Healthcare for our commitment to employees, consultants, clients, and communities, Medasource continues to set the standard in healthcare consulting. With over 2,000 active consultants and a presence in 32+ U.S. locations, weāre driving innovation and shaping the future of healthcare, one client at a time.