Job Details
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Posted: 01.07.2026
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Job Id: JN -012026-561579
ITOC Analyst
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Contract to Hire
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-/hr
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-$68,000
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Job Description
ITOC Analyst ā Operations Center
Nashville, TN
Onsite
Contract Position
ABOUT THE ROLE
Our client is seeking an ITOC Analyst to join their Data Center Operations team in Nashville on a contract basis. As the first line of support in a 24/7 operations environment, you will be responsible for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure, supporting both facility and IT systems. This role requires hands-on involvement with physical facilities such as power and cooling systems, as well as IT hardware and network infrastructure. The ideal candidate is detail-oriented, comfortable working shifts or non-standard hours, and thrives in high-availability, mission-critical environments.
WHAT YOU’LL DO
- Monitor and support data center physical facilities, including power, cooling, and environmental systems
- Perform hardware and server deployment, replacement, and troubleshooting
- Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure
- Troubleshoot and resolve issues related to electrical and mechanical equipment
- Support and maintain network infrastructure, including cabling, racks, and patching
- Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow
- Document work performed and escalate issues appropriately to engineering or facilities teams
- Adhere to operational procedures, safety standards, and change management processes
WHAT YOU BRING
- Experience working in a data center, NOC, or critical facilities environment
- Hands-on experience with server hardware, rack/stack, cabling, and break/fix
- Working knowledge of electrical and mechanical systems in a data center setting
- Ability to follow runbooks, procedures, and safety protocols
- Comfortable working shifts, on-call rotations, or non-standard hours if required
- Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.)
- Familiarity with monitoring tools, ticketing systems, or CMDBs
- Basic understanding of networking concepts (switches, patch panels, fiber/copper)
- Certifications such as CompTIA A+, Network+, or data centerārelated training (nice to have, not required)
ITOC Analyst ā Operations Center
Nashville, TN
Onsite
Contract Position
ABOUT THE ROLE
Our client is seeking an ITOC Analyst to join their Data Center Operations team in Nashville on a contract basis. As the first line of support in a 24/7 operations environment, you will be responsible for monitoring, maintaining, and troubleshooting mission-critical data center infrastructure, supporting both facility and IT systems. This role requires hands-on involvement with physical facilities such as power and cooling systems, as well as IT hardware and network infrastructure. The ideal candidate is detail-oriented, comfortable working shifts or non-standard hours, and thrives in high-availability, mission-critical environments.
WHAT YOU’LL DO
- Monitor and support data center physical facilities, including power, cooling, and environmental systems
- Perform hardware and server deployment, replacement, and troubleshooting
- Conduct preventative maintenance, routine inspections, and health checks on data center infrastructure
- Troubleshoot and resolve issues related to electrical and mechanical equipment
- Support and maintain network infrastructure, including cabling, racks, and patching
- Respond to incidents, alerts, and tickets as part of an operations center / NOC-style workflow
- Document work performed and escalate issues appropriately to engineering or facilities teams
- Adhere to operational procedures, safety standards, and change management processes
WHAT YOU BRING
- Experience working in a data center, NOC, or critical facilities environment
- Hands-on experience with server hardware, rack/stack, cabling, and break/fix
- Working knowledge of electrical and mechanical systems in a data center setting
- Ability to follow runbooks, procedures, and safety protocols
- Comfortable working shifts, on-call rotations, or non-standard hours if required
- Experience with mission-critical environments (healthcare, financial services, enterprise IT, etc.)
- Familiarity with monitoring tools, ticketing systems, or CMDBs
- Basic understanding of networking concepts (switches, patch panels, fiber/copper)
- Certifications such as CompTIA A+, Network+, or data centerārelated training (nice to have, not required)
Disclaimer:
Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.
EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employeeās needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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EXPERIENCED IN WHAT MATTERS MOST
Medasource is a leading consulting and professional services firm specializing in the healthcare industry, including Life Sciences, Revenue Cycle Management (RCM)/Payers, Healthcare Technology, and Government healthcare solutions. With trusted partnerships across more than 100 of the largest healthcare institutions, top 10 payers, and global pharmaceutical companies, we bring deep expertise in navigating the complex challenges of healthcare systems and the professionals who power them.
Recognized by KLAS and Modern Healthcare for our commitment to employees, consultants, clients, and communities, Medasource continues to set the standard in healthcare consulting. With over 2,000 active consultants and a presence in 32+ U.S. locations, weāre driving innovation and shaping the future of healthcare, one client at a time.