Process Improvement Consultants

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Location: Remote (Must be able to travel on-site to CT, for project kick off)

6-9 month contract

Process Improvement Consultant

Job Summary: We are looking for a highly skilled Process Improvement & Operations Specialist to support strategic initiatives with our clients Medical Policy division. This role will focus on process optimization, performance measurement, and technical enablement.

Ideal candidates will bring:

• Strong background in coding, Lean Six Sigma methodologies, health plan operations, with a particular emphasis on Medical Policy
• Technical acumen; experience with Quickbase is a plus
• Demonstrated ability to develop KPIs, QA frameworks, and audit processes
• Experience in technical documentation and training delivery

This role will follow three main phases:

1. Process Mapping & Strategic Framework Development
   1. Leverage Lean Six Sigma principles to conduct comprehensive process mapping and workflow design
   2. Collaborate with cross-functional teams to define swim lane responsibilities, identify operational pain points, and address domain-specific challenges
   3. Support the strategic leadership team in developing a sustainable process improvement framework and reporting infrastructure
   4. Document technical processes and workflows with clarity and precision
2. KPI Development & Quality Oversight
   1. Design and implement KPIs, quality assurance frameworks, and audit processes
   2. Translate Phsae 1 findings into actionable training materials and provide hands-on oversight to operational teams
   3. Ensure continuous improvement through feedback loops and performance monitoring
3. Technical Enablement & Tool Optimization
   1. Serve as a technical subject matter expert with deep familiarity in Medical Policy and reporting methodologies
   2. Streamline and enhance Quickbase tools to support operational efficiency
   3. Deliver technical training and ongoing support to ensure adoption & profiency

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

Benefits & Perks:

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

JO-2506-171887

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