Medasource
Apply Now
Job Title: Break-Fix/Refresh Technician
Location: Greater Dayton Area (On-Site)
Duration: 12-Month Contract (Renews Annually)
Hours: Monday – Friday, 8:00 AM – 5:00 PM
Overview:
We are seeking a hands-on Break-Fix/Refresh Technician to join our IT team in the Greater Dayton area. This role is ideal for individuals looking to gain experience in the IT field while providing direct hardware support to hospital and clinic staff. The technician will be responsible for maintaining, troubleshooting, and replacing IT hardware across multiple hospital and clinic locations.
Responsibilities:
- Device Refresh & Deployment
- Replace outdated desktops, laptops, monitors, and peripherals.
- Set up and configure workstations for hospital staff.
- Image and reimage devices for future use.
- Deploy and install new hardware at various hospital locations.
- Hardware & Software Support
- Troubleshoot and repair issues with workstations, printers, and other IT equipment.
- Install and update operating systems and hospital applications (e.g., Windows 11 upgrades).
- Perform rip-and-replace tasks for scheduled hardware updates.
- User Support & Collaboration
- Assist hospital staff, including nurses and doctors, with IT issues.
- Communicate effectively with end-users to resolve technical problems.
- Coordinate with IT teams (e.g., PACS team) for software installations and system configurations.
- Inventory & Asset Management
- Track and document hardware replacements and installations.
- Ensure all deployed devices meet security and compliance standards.
Qualifications:
- High School Diploma required; IT-related higher education is a plus.
- 0-3 years of experience in IT support, help desk, or technician roles (e.g., Geek Squad, IT internships).
- Strong interpersonal and communication skills (ability to explain IT issues in simple terms).
- Must have a valid driver’s license and access to a personal vehicle for travel between sites.
- CompTIA A+ Certification is a plus but not required.
Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
Benefits & Perks:
Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
JO-2505-168654